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Get free or reduced-cost home Internet! Make an appointment at any library location for one-on-one help signing up.

Get Help Signing Up

Library staff and trained digital navigators are doing one-on-one appointments to help you sign up. Make an appointment. See below for qualifying documents to bring with you to your appointment. 

What is the Affordable Connectivity Program?

This is a federal program that helps low income families with the cost of home Internet.

If you qualify, you get:

  • $30 a month discount on Internet service bills.
  • $100 off a new laptop, tablet, or desktop computer.


Learn about the Affordable Connectivity Program

Learn all about the ACP program with 5 short videos. You'll learn about the program, what you need in order to apply, and how to use the ACP benefit.

    npl digital learn

    Do I qualify?

    You automatically qualify for free or discounted Internet if you receive:

    • SNAP
    • Medicaid
    • Federal Public Housing Assistance
    • Supplemental Security Income (SSI)
    • WIC
    • Veterans Pension or Survivor Benefit
    • Lifeline
    • Pell Grant


    Qualifying Documents

    Proof of Household Income (200% of the Federal Poverty Guidelines):

    • Prior year’s state, federal, or Tribal tax return
    • Current income statement from your employer or a paycheck stub
    • A Social Security statement of benefits
    • Veterans Administration statement of benefits
    • Unemployment or Worker’s Compensation statement of benefits
    • Divorce decree, child support award, or a similar official document showing your income
    • A retirement/pension statement of benefits

    Identity Verification:

    • Valid government, military, State or Tribal ID
    • Birth Certificate
    • U.S. Driver’s license
    • Passport
    • Certificate of U.S. Citizenship or Naturalization
    • Permanent Resident Card or Green Card
    • Government assistance program document
    • Individual Taxpayer Identification Number (ITIN) document (does not need to include date of birth)

    Address Verification:

    • Driver’s license or other valid government, state, or Tribal ID
    • Utility bill
    • Mortgage or lease statement
    • Most recent W-2 or tax return

    Proof of Emancipated Minor:

    • Court document
    • Certificate of emancipation



    Nashville Public Library Affordable Connectivity Outreach Program

    Funding was provided by the FCC Consumer and Governmental Affairs Bureau


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